Jomhosting Lembab and slow when replying my tickets

takkkan la lembab nak mampos camni nak reply ticket aku.. memang bengap betol la admin jomhosting ni! aku bukan main reply dalam ticket aku siap tunjuk video Youtube lagi mcm mana aku ping server, diorang balas reply cam sial. mintak aku sendiri plak check version software diorang, mmg takde professionalism langsung.

I replied their ticket on ~10:15am and they replied me back at 4:30pm. That's 5 hours later. Memamng bangsat. If they cannot solve this problem, i definitley will remove my webserver & hosting to different provider. We'll see what will happen.



And the below is the one replied back by jomhosting team after 5 fucking hours.