Jomhosting Lembab and slow when replying my tickets

takkkan la lembab nak mampos camni nak reply ticket aku.. memang bengap betol la admin jomhosting ni! aku bukan main reply dalam ticket aku siap tunjuk video Youtube lagi mcm mana aku ping server, diorang balas reply cam sial. mintak aku sendiri plak check version software diorang, mmg takde professionalism langsung.

I replied their ticket on ~10:15am and they replied me back at 4:30pm. That's 5 hours later. Memamng bangsat. If they cannot solve this problem, i definitley will remove my webserver & hosting to different provider. We'll see what will happen.



And the below is the one replied back by jomhosting team after 5 fucking hours.

Hosting jomhosting is crap

i've been facing the problem with jomhosting since last week when i first started to install drupal & run the script. Firstly it was about the crappy Fantastico that turn out to be shitty piece of software. It did not work as expected and i spent wastedly on trying to find my own error and the workarounds due to Fantastico fault. At the end in the following week, the admin told me to use another software pre-installed in the hosting called softaculous. and it work, i managed to run drupal script for the installation purpose in less than 5 minutes.

Then another different problem repeated occuring. My webserver kept on down and inaccessible. After the admin has done something, it was up again. This was the third time it has happened after the 2nd reply from the technical team telling me that he has changed the login config for me. I suspected that he had done nothing except reseting my account info but the server is still the same. One thing i noticed everytime it become down was, whenever i changed some drupal config and has something to do with drupal dB, the whole website went down. And until now at noon after my last submitted ticket to them since 10am, nothing has changed. seringgit.com & drupalfree.com are still down!

It starts to get into my nerves now!


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Reply from jomhosting on installing Drupal

My salute to jomhosting technical of their fast response and straight-to-the-point answer. I should just give them 5 thumbs up out of 5. They replied that i should use another software called Softaculous instead of Fantastico, which i tried and the installation was smooth, easy and no-hassle problematic experience. To my suprise, the installation of drupal took in less than 3 minutes as oppose to my attempt of using Fantastico where at the end of every trial ended up in error message. Well, who's fault is that? Jomhosting should just remove Fantastico immediately so that customers like me would not waste time trying to find workarounds and trouble shoot the bug.



And Yesss, after opening up my drupalfree.com/blog, i am finally able to see the correct output. I know it's so plain and nothing fancy about the site, but that's not the real thing in my head. It's just a test to see drupal is really running on my site.


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Memang Bangsat Fantastico JomHosting.Net

aku dah try macam2 utk install kan CMS baik Drupal mahupun Wordpress, tapi semua hampeh shit!!! ni dah masuk hari kedua aku dok berjam2 trouble shooting problem running script both Drupal & Wordpress on my site using Fantastico jomhosting. In fact, i tried changing the directories from root to the subdirectories pointing to my addon domain. And not just that, i even manually configure the MySql database by creating new dB and appropriate username assigned to that particular dB with proper privilege access & re-run the script and all of that are in vain. The responded error were the same; everytime the script created the username that is assigned to dB, the character underscore was rejected by jomhosting. I'm pretty sure that this has nothing to do with the installation scripts of both drupal & wordpress because it was obvious that the error was the same. Bloody hell jomhosting nih!

Now the last resort, what i do now is uploading the entire directory structure with complete contents to my hosting. We'll see whether this works or not.

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Problem running drupal script via Fantastico.

Till now i've able to install the complete drupal script but when i want to run & install drupal on my hosting, it failed. Partly because the script does not understand the auto created username seringgi_drupal (example ya) and database seringgi_drpl1 (also example ya) in file settings.php. So, what i need to do right now is to manually change the name and try to setup the valid MysQL username that has all GRANTED access to this particular table.


Well, i still need to refer to the guru-drupal-doc page -> "Installation Guide" along the way of trouble-shooting this problem. I hope i will be able to solve this by today.


The link is http://drupal.org/documentation/install/create-database

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Slow tul laa jomhosting.net

I'ven't really tried using jomhosting to its fullest capacity. What i've done till now is just login in and changing some configurations, but i notice something quite obvious - it is dammmn fucking slow. i don't understand why, is it because of me accessing dfom my office or is it running over the SSL? which ever it is, i hope when i really publish my website on the internet, it is not as lembab as this. Hope that my bad experience only applies to my accessing the cpanel.

This is the result from my pinging test that i've done from my office using unify to seringgit.com ip address 112.137.167.176. Bersepah request time out, 40% fail. The ping test was done at 1pm - 2pm time range.


The following table plak showing the result from the jomhosting.net and the result is expectedly the same.

Aku harap la the slowness is due to the office unify traffic is jammed up because so many bangsat2 yg dok download movies.

Okay, it is 5:30pm and it looks like the traffic to internet via my office unify has
subsided and it become resonably acceptable. I did another ping test to seringgit.com and the following shows a good result ~ 30-50ms response.




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